Contact Genzyme Genetics

Tel: 800-357-5744
Fax: 508-389-5577

Contact Us 

For Patients

MyTestingOptions.com

Prepare for visits with your doctor or a genetic counselor by learning about testing.

My Testing Options

For Managed Care Organizations

Managed Care Information Line

For assistance or additional information, please call our Managed Care Information Line at 888-202-1675:

  • Information on referral authorization requirements by plan
  • Information on covered genetic services by plan, subject to the member’s benefit package
  • Genzyme Genetics provider ID number by plan
  • Other relevant contract information

We offer managed care organizations, their physicians, and members a suite of services, including:

  • Laboratory-Based Consultations: With over 50 laboratory-based M.D. and Ph.D. geneticists and nearly 150 genetic counselors readily available to network physicians, convenient answers for pre- and post-test questions are assured. Our staff experts contact referring physicians to clarify and discuss testing requests and results, including those situations where a requested test does not match the clinical indications.
  • Oncology Testing
  • Reproductive Testing