General Specimen Requirements

• Label all tubes
• Close all tubes and canisters tightly
• Enclose completed paperwork

For more detailed specimen requirement information, review our Quick Reference Guide.

Shipping Information / Supply Order Form

• In hot weather, enclose refrigerated (not frozen) gel pack in Styrofoam box
• In cold weather, run hot water over gel pack for 3-5 minutes and enclose
• Ship specimens within 24 hours via Federal Express, Priority and Saturday delivery
• Call or fax Genzyme Genetics Client Services regarding the receiving laboratory and air bill tracking number

To view our more popular shipping supplies, review our new Shipping Supplies Brochure. Use our Supply Order Form to get the materials you need.

Location	Call for Local Pick-Ups	Fax Number
Los Angeles, CA 5300 McConnell Avenue Los Angeles, CA 90066	(800) 447-5816	(310) 482-5001
Monrovia, CA 655 East Huntington Drive Monrovia, CA 91016	(800) 255-1616	(626) 471-7510
New York, NY 521 West 57th Street Sixth Floor New York, NY 10019	(800) 447-8881	(212) 258-2137
Orange, CA 1054 Town & Country Road Orange, CA 92868-4714	(800) 745-4363	(714) 245-9259
Phoenix, AZ 810 East Hammond Lane Phoenix, AZ 85034	(800) 645-6626	(602) 254-7340
Santa Fe, NM 2000 Vivigen Way Santa Fe, NM 87505	(800) 848-4436	(505) 438-2270
Tampa, FL 10421 University Center Drive Suite 100 Tampa, FL 33612	(800) 966-4440	(813) 972-4632
Westborough, MA 3400 Computer Drive Westborough, MA 01581	(800) 255-7357	(508) 389-5549

Feel free to review our shipping kits certification documents:

Canisters
Formalin containers
2-Pak shippers
4-Pak shippers

If you are unsure where to send a particular specimen, please call Genzyme Client Services at (800) 447-5816.

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