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General Specimen Requirements
- Label all tubes
- Close all tubes and canisters tightly
- Enclose completed paperwork
For more detailed specimen requirement information, review our Quick Reference Guide.
Shipping Information / Supply Order Form
- In hot weather, enclose refrigerated (not frozen) gel pack in Styrofoam box
- In cold weather, run hot water over gel pack for 3-5 minutes and enclose
- Ship specimens within 24 hours via Federal Express, Priority and Saturday delivery
- Call or fax Genzyme Genetics Client Services regarding the receiving laboratory and air bill tracking number
Use our Supply Order Form to get the materials you need.
Location
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Call for Local Pick-Ups
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Fax Number
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Los Angeles, CA
5300 McConnell Avenue
Los Angeles, CA 90066
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(800) 447-5816
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(310) 482-5001
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Monrovia, CA
655 East Huntington Drive
Monrovia, CA 91016
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(800) 255-1616
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(626) 471-7510
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New York, NY
521 West 57th Street
Sixth Floor
New York, NY 10019
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(800) 447-8881
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(212) 258-2137
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Orange, CA
1054 Town & Country Road
Orange, CA 92868-4714
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(800) 745-4363
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(714) 245-9259
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Phoenix, AZ
810 East Hammond Lane
Phoenix, AZ 85034
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(800) 645-6626
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(602) 254-7340
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Santa Fe, NM
2000 Vivigen Way
Santa Fe, NM 87505
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(800) 848-4436
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(505) 438-2270
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Tampa, FL
10421 University Center Drive
Suite 100
Tampa, FL 33612
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(800) 966-4440
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(813) 972-4632
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Westborough, MA
3400 Computer Drive
Westborough, MA 01581
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(800) 255-7357
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(508) 389-5549
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Feel free to review our shipping kits certification documents:
Canisters
Formalin containers
2-Pak shippers
4-Pak shippers
If you are unsure where to send a particular specimen, please call our Client Services Department at (800) 848-4436.
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